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Frequently Asked Questions

What is a Lipana Invoice?

Lipana Invoices is a free, all-in-one invoicing software that helps businesses request, track, and manage their invoices, estimates, and payments from one place. Our easy-to-use software will help your business get paid faster by letting you request, accept, and record any type of payment method.

How can I create a Lipana Invoice?

Send your first invoice by signing up for a free Lipana Invoices account. Afterwards, set up recurring payments and auto-reminders, and request deposits so you always get paid on time.

What are the benefits of electronic invoices over paper invoices?

A manual invoice process, such as creating invoices on Microsoft Word or Microsoft Excel, can be time consuming and difficult to manage. E-invoicing lets your business automate invoice processing and save time by tracking key invoice data like open invoices (also known as outstanding invoices). It also helps you manage late payments more efficiently with payment reminders you can send your customers before an invoice due date.

Can Lipana help me automate my billing system?

Lipana Invoices comes with easy-to-understand billing features that help you create recurring invoices and automatically bill your customers on a regular basis.

What methods of payments can my customers pay?

Your customers can pay an online invoice through their computer, in person, or from their mobile device with their MPESA. We are working on supporting credit cards, Google pay and Apple Pay for international customers.

How can I manage my customers better?

Lipana Invoices comes with a free customer management system,that helps your business store and manage contact information for your customers in one place. You can easily save key details like your customer’s business name, email address, and phone number for any business invoice.